Zhang Qianqian

End-to-end customized CRM for a luxury retail store. Full lifecycle from requirements gathering to delivery and continuous support.

Customized CRM solution for an SME providing live band performance services. End-to-end ownership from customer engagement to production deployment.

Migrated internal CRM from Base44 platform to a fully self-hosted application serving 150+ users. Continuous development and feature enhancement.

Built 10+ AI-powered automation workflows using n8n across sales, consumer, and finance departments. Streamlined operations through intelligent process automation.

Multi-component AI-powered sales system processing 6,280+ leads and sending 4,280+ AI-generated outreach emails with human-in-the-loop approval via WhatsApp.

Backend system that receives email notifications, uses LLM to classify alert severity, and drafts WhatsApp notifications dispatched through multiple configured senders.

Internal platform for managing enterprise products end-to-end — from product setup and pricing to campaigns, knowledge base, and analytics.

Led the company's team to Top 3 placement in Meta's Llama Incubator Program. Built innovative AI solutions using Llama models.

Continuous exploration of emerging AI capabilities — building and evaluating POCs to identify production-ready solutions for the business.

MyRepublic

Leading AI initiatives and delivering end-to-end customized solutions

• •Delivered CRM systems for luxury retailer and SME clients
• •Built AI/automation workflows in n8n
• •Top 3 team in Meta's Llama Incubator Program
• •Managing 2 freelancers for external and internal projects
• •Developed POCs for AI assistant, image/video generation, document parsing

MyRepublic

Led Gateway service design and development, supported major product launches

• •Designed multi-tenanted Gateway service (Node.js, TypeScript, Loopback4)
• •Supported Mobile 5G and Broadband 10G launches
• •Led Notification Center development
• •Took over and managed Mobile App development

MyRepublic

Full-stack development across multiple platforms and services

• •B/OSS platform development (frontend and backend)
• •API integrations (NinjaVan, Ekyc, eSIM)
• •Monthly churn prediction model operations

MyRepublic

Built ML models and data pipelines for customer analytics

• •Built Churn Prediction model with 92% accuracy (AUC)
• •Achieved 5.33% customer recontract rate
• •Setup automated data pipelines with Airflow
• •Chatbot language analysis and improvement

MyRepublic

B/OSS platform development and API integrations

• •Commission calculation and distribution module
• •Payment Express API integration

Shanghai Indation

Built development team and product infrastructure from scratch

• •Led 5-developer team
• •Designed micro-services architecture
• •Built 3 web applications and a WeChat Mini Program for L'Oreal China

WaveO Network

Built backend services and marketing analytics platform

• •Backend serving 2M+ mobile app users
• •Merchant application for 5 Singapore shopping malls
• •Platform migration from PHP to Node.js
• •Real-time data streaming